COMMON QUESTIONS
Questions about this service
What areas do you cover?
Sterling is Leeds based and serves the wider Yorkshire region. Availability depends on the service and urgency of the instruction.
Do you offer leak detection?
Yes. Sterling investigates hidden and unexplained water sources using an evidence led approach and appropriate diagnostic methods.
Do you diagnose damp before recommending treatment?
Yes. Damp is treated as a symptom. The aim is to understand the likely moisture mechanism before remedial work is specified.
Can you help after a leak has been repaired?
Yes. Where water has affected building materials, the pathway can include moisture assessment, drying, monitoring and reinstatement.
Do you use thermal imaging?
Thermal imaging can be used as part of an investigation where temperature patterns can add useful evidence. It is not treated as a standalone moisture diagnosis.
Do you work with letting agents and property managers?
Yes. Sterling has dedicated service pathways for landlords, letting agents, property managers, FM teams and commercial clients.
Can you provide reports?
Where appropriate to the instruction, findings can be documented with photographs, observations, relevant measurements and recommended next actions.
Do you claim accreditations that are still being developed?
No. The website describes the service architecture without presenting unheld accreditations or qualifications as current credentials.
Start with the building problem.
Tell Sterling what you can see, when it started and whether water is active now. We can establish the most appropriate investigation or response pathway.
Book / report an issueCall 07415 909211