WHO THIS IS FOR
One accountable route through a water or moisture problem.
Letting agents & landlords
From tenant complaint to a file ready cause, then authorised works — without specifying treatment before the wet building is understood.
MANAGED PROPERTY →Homeowners
Find why the building is wet or cold, control the source, dry the fabric and only then decide what improvement is justified.
HOMEOWNERS →Commercial & FM
Incident in, evidence and programme out: investigation, mitigation, drying and reinstatement with a record for the facilities or claims file.
COMMERCIAL & FM →WATER DAMAGE RESTORATION
Stopping the leak is not the same as fixing the building.
Water travels further than it looks, into plaster, timber, screeds and floor build-ups long after the surface looks dry. Sterling’s water damage restoration route runs from mitigation through drying, monitoring and reinstatement under one instruction, wherever the property sits across Leeds and Yorkshire.
Water damage restorationLeeds
Terraces, mill conversions and city centre flats close to the Aire.
EXPLORE →York
Historic core, listed buildings and riverside properties.
EXPLORE →Harrogate
Period terraces, guest houses and commercial premises.
EXPLORE →Wakefield
Ex-mining terraces and converted industrial buildings.
EXPLORE →West Yorkshire
Portfolio cover across Bradford, Huddersfield, Halifax and Dewsbury.
EXPLORE →WHAT YOU RECEIVE
Evidence designed to support the next decision.
Reporting is proportionate to the instruction. Where relevant, the record can bring together history, observations, photographs, measurements, limitations and the recommended next action.
See how we work
THE STERLING PRINCIPLE
Identification before works. Water before fabric.
A moisture meter, thermal image or stain can be useful evidence. None should automatically become the diagnosis. The job is to understand the mechanism, then specify the next justified action.
How we investigatePROFESSIONAL PROPERTY
One instruction. Evidence that can move through the property file.
For agents, property managers and FM teams, Sterling is designed around the incident rather than the trade: intake, investigation, evidence, authorisation, works, progress and close out.
OUR CLIENTS
Letting agents and property professionals we work with.
A selection of the agents, managing agents and businesses Sterling Warm & Dry has carried out instructions for across Leeds and Yorkshire.
KNOWLEDGE CENTRE
Understand the building problem before buying the treatment.
COMMON QUESTIONS
Questions about this service
What does Sterling Warm & Dry do?
Sterling investigates leaks, damp, mould and building performance problems and connects those findings to water mitigation, drying, repair and reinstatement where appropriate.
Where do you work?
Sterling is Leeds based and serves clients across the wider Yorkshire region, subject to the type and urgency of the instruction.
Do you work with letting agents and FM companies?
Yes. The service architecture includes workflows for landlords, letting agents, property managers, facilities management teams and commercial property clients.
WHAT CLIENTS SAY
Diagnosed, explained, sorted.
“We’d had a damp patch by the chimney for ages and couldn’t work out where it was coming from. Sterling found the problem and sorted it. We waited for the wall to dry before redecorating and it’s been fine since.”
Margaret · Horsforth“Our boiler kept losing pressure and I was topping it up every few days. They eventually traced it to a leak under the kitchen floor. It’s been sorted now and the pressure hasn’t dropped since.”
Ben · Wakefield“We had a tenant reporting damp and the landlord understandably wanted to know what was actually causing it before approving anything. The report made that clear and gave us something we could send straight over to him.”
Aisha · Letting agent, Leeds“We’d already paid someone to deal with mould once and it came back. Sterling spent more time working out why it was happening rather than just treating it again. So far it’s stayed away.”
Graham · Harrogate“A damp reading came up during the house purchase and made us nervous. We got Sterling to have another look before exchange. They explained what they thought was actually happening and what we needed to keep an eye on. Really helpful when you’re buying an older house.”
Sophie and Dan · York“We had a fairly bad water leak over a weekend. Sterling dealt with the water, drying and the follow on work, which made life easier because I wasn’t trying to coordinate several different contractors.”
Ian · Facilities manager, Bradford“The shower leak had already been repaired but the ceiling and surrounding area were still wet. They checked it and explained that it needed time to properly dry before we decorated. Glad we waited because it’s been fine since.”
Clare · Pudsey“I honestly didn’t know whether the damp was serious or not. Everything was explained without loads of jargon and I came away knowing what needed doing and what didn’t. There wasn’t any hard sell either.”
Owen · First time buyer, Huddersfield“From a management point of view the biggest help was having one company deal with the issue rather than arranging separate people for each stage. The information we got back was straightforward enough to send on to the owner.”
Denise · Property manager, North Yorkshire“Every winter we’d get mould behind the wardrobe on an outside wall. We’d cleaned it, painted it and tried all sorts. They looked at the ventilation and how cold that wall was instead. It’s made a noticeable difference.”
Paul · Morley“We’d had a damp patch by the chimney for ages and couldn’t work out where it was coming from. Sterling found the problem and sorted it. We waited for the wall to dry before redecorating and it’s been fine since.”
Margaret · Horsforth“Our boiler kept losing pressure and I was topping it up every few days. They eventually traced it to a leak under the kitchen floor. It’s been sorted now and the pressure hasn’t dropped since.”
Ben · Wakefield“We had a tenant reporting damp and the landlord understandably wanted to know what was actually causing it before approving anything. The report made that clear and gave us something we could send straight over to him.”
Aisha · Letting agent, Leeds“We’d already paid someone to deal with mould once and it came back. Sterling spent more time working out why it was happening rather than just treating it again. So far it’s stayed away.”
Graham · Harrogate“A damp reading came up during the house purchase and made us nervous. We got Sterling to have another look before exchange. They explained what they thought was actually happening and what we needed to keep an eye on. Really helpful when you’re buying an older house.”
Sophie and Dan · York“We had a fairly bad water leak over a weekend. Sterling dealt with the water, drying and the follow on work, which made life easier because I wasn’t trying to coordinate several different contractors.”
Ian · Facilities manager, Bradford“The shower leak had already been repaired but the ceiling and surrounding area were still wet. They checked it and explained that it needed time to properly dry before we decorated. Glad we waited because it’s been fine since.”
Clare · Pudsey“I honestly didn’t know whether the damp was serious or not. Everything was explained without loads of jargon and I came away knowing what needed doing and what didn’t. There wasn’t any hard sell either.”
Owen · First time buyer, Huddersfield“From a management point of view the biggest help was having one company deal with the issue rather than arranging separate people for each stage. The information we got back was straightforward enough to send on to the owner.”
Denise · Property manager, North Yorkshire“Every winter we’d get mould behind the wardrobe on an outside wall. We’d cleaned it, painted it and tried all sorts. They looked at the ventilation and how cold that wall was instead. It’s made a noticeable difference.”
Paul · MorleyTell us what is happening at the building.
Tell Sterling what you can see, when it started and whether water is active now. We can establish the most appropriate investigation or response pathway.
Book / report an issueCall 07415 909211